What does iConvertwireless’ Accidental Damage Coverage protect me from?
The Accidental Damage Coverage covers product failures due to normal wear and tear and/or accidental damage such as drops, liquid spills & cracked LCD screens.
How long does the coverage last?
The Accidental Damage Coverage are covered for one year. Coverage begins on the date of purchase.
Is there a deductible with iConvertwireless’ Accidental Damage Coverage?
Yes, a deductible of $50 is required and you must return your damaged phone for each claim.
When am I not covered by iConvertwireless’ Accidental Damage Coverage?
The Accidental Damage program does not cover loss, theft, misplacement of the device, gross misuse, or products with pre-existing conditions.
Who provides my fulfillment?
Consumer Priority Service will handle fulfillment by issuing a check or replacement device of like kind and quality through the claims process.
Can I cancel iConvertwireless’ Accidental Damage Coverage and receive a refund?
You may cancel this Service Contract at any time for any reason by calling 1-800-905-0443 or by emailing cs@cpscentral.com.
Up to 14 days from when you purchased your product: You will receive a full refund from www.iconvertwireless.com
After 14 days from when you purchased your product: You will receive a pro-rated refund if a claim has not been filed from www.cpscentral.com
How do I make a claim?
By calling 1-800-905-0443 or by emailing cs@cpscentral.com.
How will my service contract be delivered?
Via email. If you do not receive your service contract, please contact Consumer Priority Service at 1-800-905-0443 or by emailing cs@cpscentral.com.