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What does iConvertwireless’ Accidental Damage Coverage protect me from?

The Accidental Damage Coverage covers product failures due to normal wear and tear and/or accidental damage such as drops, liquid spills & cracked LCD screens.


How long does the coverage last?

The Accidental Damage Coverage are covered for one year.  Coverage begins on the date of purchase.


Is there a deductible with iConvertwireless’ Accidental Damage Coverage?

Yes, a deductible of $50 and returning your damaged phone is applicable for each claim.


When am I not covered by iConvertwireless’ Accidental Damage Coverage?

The Accidental Damage program does not cover loss, theft, misplacement of the device, gross misuse, or products with pre-existing conditions.


Who provides my fulfillment?

Consumer Priority Service will handle fulfillment by issuing a check or replacement device of like kind and quality through the claims process.

Can I cancel iConvertwireless’ Accidental Damage Coverage and receive a refund?

You may cancel this Service Contract at any time for any reason by calling 1-800-905-0443 or by emailing cs@cpscentral.com.

Up to 14 days from when you purchased your product: You will receive a full refund from www.iconvertwireless.com

After 14 days from when you purchased your product: You will receive a pro-rated refund if a claim has not been filed from www.cpscentral.com

How do I make a claim?

By calling 1-800-905-0443 or by emailing cs@cpscentral.com.


How will my service contract be delivered?

Via email. If you do not receive your service contract, please contact Consumer Priority Service at 1-800-905-0443 or by emailing cs@cpscentral.com.





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