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Frequently Asked Questions

Shipping & Handling

Questions About Shipping:

Q. When will my item Ship?

Q. When will my overnight package arrive?

Q. Will I be able to track my item(s)?

What is 2 Day Guaranteed Shipping?


Questions About Products:

Q. Does my device have a SIM card?

Q. How do I activate my device?

Q. What condition is the device in?

Return Policy / Our 100% Satisfaction Guarantee

Return Policy

Q. What is your Return Policy?

Q. If I need to return my device, what do I do?

1 Year Limited Warranty

Q. How does your 1 Year Warranty work?

I need to use my 1 year warranty on my device. What do I do?

Sales And Promo Codes

Promo Codes

How do I add a Promo Code to my order?