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More Information About our 1 Year Limited Warranty

Most or our items come with a 1 year US Limited warranty.
 
Standard 1 Year Limited Warranty
  • 1 Year Parts / 90 Days Labor¬†
  • The¬†warranty¬†covers¬†manufacturer¬†defects.¬†
  • Valid anywhere in the U.S.
  • Does not cover physical or liquid damage

 1 Year Accidental Coverage (optional)

  • Covers the device in the event of any accidental damage.
  • A $50 Deductible will apply
  • Device must be returned to us. It must be identifiable as the device you purchased to qualify for coverage.

 

How to get Warranty Service
  • ¬†If a problem occurs, we're here to help. Please email us at support@iconvertwireless.com with a detailed description of what happened.
  • If the problem occurs within 1 year¬†of your purchase date, please contact iConvertwireless.com directly.

 

 

  Frequently Asked Questions about Accidental Damage Coverage (optional)

 

What does iConvertwireless’ Accidental Damage Coverage protect me from?

The Accidental Damage Coverage covers product failures due to normal wear and tear and/or accidental damage such as drops, liquid spills & cracked LCD screens.

 

How long does the coverage last?

The Accidental Damage Coverage are covered for one year.  Coverage begins on the date of purchase.

 

Is there a deductible with iConvertwireless’ Accidental Damage Coverage?

Yes, a deductible of $50 is required and you must return your damaged phone for each claim.

 

When am I not covered by iConvertwireless’ Accidental Damage Coverage?

The Accidental Damage program does not cover loss, theft, misplacement of the device, gross misuse, or products with pre-existing conditions.

 

Who provides my fulfillment?

iConvertwireless will handle fulfillment. You can purchase coverage immediately after you purchase your device. Eligible devices will automatically receive the option to add coverage after you enter your payment information and buy the device.

Can I cancel iConvertwireless’ Accidental Damage Coverage and receive a refund?

Yes. Up to 14 days from when you purchased your product: You will receive a full refund from www.iconvertwireless.com

How do I make a claim?

Contact us directly at support@iconvertwireless.com